Royal Carriage executive sedan and SUV staged outside a Chicago luxury hotel entrance

For Hotel Concierge Desks

Hotel Concierge Limousine Program

Name: Royal Carriage Limousine
Address: 500 E Constitution Dr, Palatine, IL, 60074, US
Telephone: (224) 801-3090
Price range: $$-$$$$
Rating: 4.9

Royal Carriage's concierge program pays Chicago hotel concierges a 10–15% commission on every confirmed airport transfer, dinner, and event trip you refer. One dispatch line, flat-rate pricing with no surge, confirmation in under 15 minutes, and a written detail sent to your guest. We already serve guests at the city's luxury properties.

Become a Concierge Partner Call Dispatch (224) 801-3090

TL;DR

Chicago hotel concierge referral program · 10–15% commission on confirmed trips · Flat-rate, no surge · Under-15-minute confirmation · Direct concierge dispatch line · Written confirmation to your guest · COI on request · (224) 801-3090.

10–15% commissionFlat rate · no surgeUnder-15-min confirmCOI on request4.9★ · 512+ reviews

What You Can Refer

Say Yes to Every Guest Request

Your guest asks for a car and you need to answer in thirty seconds. One number covers the solo executive to the incentive group — without calling three vendors.

Airport transfers

O'Hare (ORD) and Midway (MDW) meet-and-greet with flight tracking — flat rate, no waiting fees

Dinner & evening out

Point-to-point to restaurants, theater, and events across the Loop, River North, and Gold Coast

Hourly chauffeur

As-directed hourly service for guests with a full day or multiple stops

Group & event moves

Sprinter and larger vehicles for incentive groups, families, and wedding parties

Fleet

Match Your Guest's Vehicle Request

Late-model vehicles, maintained on schedule. Full detail and capacities on our fleet page.

Executive Sedan

Lincoln Continental / Mercedes S-Class

1–3 pax

Executive SUV

Cadillac Escalade ESV / Lincoln Navigator

1–6 pax

Sprinter Van

Mercedes Sprinter

Up to 14 pax

Stretch & Specialty

Stretch limousine / specialty on request

Celebration & group work

How It Works

A Referral That Pays You, Not Just Your Guest

You keep the guest relationship and earn on every confirmed trip. We run the car to the standard your desk is judged on.

What Royal Carriage provides

10–15% commission on every confirmed, completed referral
Flat-rate pricing locked at booking — no surge, ever
Confirmation in under 15 minutes on a direct concierge line
Written confirmation sent to your guest with chauffeur name
Background-checked, formally attired chauffeurs
Commercial livery insurance and COI on request

What you provide

The guest's pickup time, destination, and contact
How your property handles commission (personal, fund, or charity)
A heads-up on VIP or discretion-sensitive guests
Reasonable lead time (same-day accepted when available)
The vehicle class your guest expects

Commission & Terms

Paid Monthly, Your Way

Approved concierge partners earn a 10–15% commission on every confirmed, completed trip. We reconcile at month-end and itemize each referral, so your record matches ours. High-volume desks may qualify for an enhanced rate.

We pay by ACH or checkto the account you specify. Many managed luxury hotels route vendor commissions through a hotel fund or a staff charity rather than to an individual — if that's your property's policy, we pay the account you designate. You set the arrangement; we follow it.

Becoming a partner is a short agreement and a direct dispatch line — no platform fees, no minimum volume. Email info@royalcarriagelimo.com to enroll your desk and request a certificate of insurance for your hotel.

Concierge FAQ

Questions From Concierge Desks

How does the concierge commission work, and how am I paid?

Approved concierge partners earn 10–15% on every confirmed, completed trip you refer. We reconcile monthly and pay by ACH or check to whichever account you specify. If your property routes vendor commissions through a hotel fund or staff charity — common at managed luxury hotels — we pay that designated account instead. You tell us how your hotel handles it; we follow your policy.

What does my guest pay, and will there be any surprise charges?

Your guest pays a flat rate quoted and locked at booking — no surge, no peak surcharge, no airport-wait gotchas. The price your guest hears at your desk is the price on the receipt. Gratuity is the guest's choice, stated up front.

Can you send a confirmation straight to my guest?

Yes. We send a written confirmation by text or email with the chauffeur's name and the vehicle, so you can hand the guest a detail and move on. You get the same confirmation for your records.

How fast can you confirm a car when a guest is standing at my desk?

Call our dispatch line and we confirm a vehicle and chauffeur in under 15 minutes for standard requests, often faster. Same-day and short-notice runs are accepted subject to fleet availability — dispatch gives you a live answer, not a queue.

What vehicles do you send for guest transfers?

For airport transfers and evening transport we lead with an executive sedan (Lincoln Continental / Mercedes S-Class) or executive SUV (Cadillac Escalade ESV / Lincoln Navigator). For groups we run Mercedes Sprinters. Stretch and specialty vehicles are available on request for celebrations.

Are you insured, and can the hotel get a certificate of insurance?

Royal Carriage carries commercial livery insurance and issues a certificate of insurance to your hotel's vendor or security desk on request, typically the same business day. Our chauffeurs are background-checked and drug-tested.

Who do I call — the public booking line or someone else?

You get a direct dispatch line for concierge partners, not the consumer booking number. One contact for confirmations, changes, and guest updates, staffed 24/7.

Enroll Your Concierge Desk

10–15% commission · Flat-rate, no surge · Under-15-minute confirmation · COI on request

Become a Concierge Partner Call (224) 801-3090

A Car Service Your Desk Can Stand Behind

When a guest asks for a car, your name rides on the answer. A late pickup or a surprise charge is a complaint that lands on your desk, not ours. Royal Carriage runs flat-rate, no-surge pricing and a Chicago dispatch line staffed by people who know the valet queue at the properties they serve — not a global call center. We already move guests to and from O'Hare and Midway and across the city the way your guests expect, with the same corporate-grade service our direct accounts rely on.

Want to vet us before you refer a guest? Start with our fleet and reviews, then email us to open a concierge partner account and set your commission arrangement.