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Royal Carriage LimousineROYAL CARRIAGE
Concierge access

Hotel Concierge Portal

Book guest transportation, confirm arrivals, and keep the handoff from front desk to chauffeur service smooth and immediate.

Secure access24/7 availabilityLive reservation tools
Secure sign in

Sign in for guest transportation

Use the property username and password we issued, then the Business tab. Hotel, agent, and corporate share one business portal. Guest cards on file live on the customer portal.

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New to Royal Carriage?

Not set up yet? Request access.

Use this page if you are a concierge, front-desk lead, or hotel staff member coordinating transportation for guests or recurring property needs.

  • Bill guest rides straight to the hotel account
  • One clean monthly invoice, no charge to set up
  • Priority dispatch for arrivals and departures
  • Concierge logins for your whole front desk

Once you’re in

Guest arrivals · Departure rides · Concierge handoffs · Chauffeur status

Set up a hotel partner account

No account yet? Tell us about your organization and we'll set up billing and portal logins, usually within 4 business hours.

Prefer to talk? Call (224) 801-3090 or email us directly.

1

Sign in with your property account credentials

Use the username and password issued for your property so guest requests and transportation history stay tied to the right account.

2

Coordinate guest pickups and departures

Handle arrivals, departure rides, and front-desk handoffs in one place so the guest experience stays smooth and immediate.

3

Reach out when property support is needed

If your team needs onboarding, guest-trip help, or account verification, call concierge support and we will align the setup quickly.

Coordinate arrivals and departures

Handle guest transportation requests quickly with one place for pickup timing, itinerary details, and reservation follow-up.

Keep chauffeur details accessible

Front-desk teams can confirm ride status and transportation arrangements without slowing down guest service.

Protect the guest experience

Provide a polished handoff to trusted transportation with clear records and concierge-ready support.